Privacy Policy

Personal Information You Provide. When you contact us, request a consultation, or engage our services, we may collect: your name, business name, email address, phone number, mailing address, and any other information you voluntarily provide.

Information Collected Automatically. When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages. This information is collected through standard server logs and, where applicable, analytics tools.

Client Service Data. In the course of providing managed IT and cybersecurity services, we may access, process, or store data on your systems as necessary to deliver contracted services. Such data is governed by your service agreement and applicable data processing terms.

We use the information we collect to:

• Respond to inquiries and provide requested services
• Schedule and conduct consultations
• Deliver, maintain, and improve our IT and cybersecurity services
• Send service-related communications, invoices, and updates
• Comply with legal obligations, including applicable Tennessee and federal law
• Protect the security and integrity of our systems and your data
• Analyze website usage to improve user experience

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

If you are a Tennessee resident, you may have rights under the Tennessee Information Protection Act (Tenn. Code Ann. § 47-18-3201 et seq.), effective July 1, 2025, including the right to:

• Know whether we process your personal data
• Access your personal data that we hold
• Correct inaccuracies in your personal data
• Delete personal data you have provided to us
• Obtain a portable copy of your personal data
• Opt out of the processing of your personal data for targeted advertising, sale of personal data, or profiling

To exercise any of these rights, please contact us at [email protected]. We will respond within 45 days as required by TIPA. We do not discriminate against individuals who exercise their privacy rights.

We may share your information in the following limited circumstances:

• Service Providers. We may engage trusted third-party vendors (e.g., cloud hosting, email delivery, accounting software) who process data on our behalf under contractual confidentiality obligations.
• Legal Requirements. We may disclose information when required by law, court order, or governmental authority, or to protect the rights, property, or safety of Return To Basics LLC, our clients, or the public.
• Business Transfers. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent website notice before your information is transferred and becomes subject to a different privacy policy.

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. As a cybersecurity services provider, data protection is central to our operations.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, satisfy legal and contractual obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You may configure your browser to refuse cookies; however, some features of our website may not function properly as a result.

We do not use cookies to track you across third-party websites for advertising purposes.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated "Last updated" date. Your continued use of our website or services after any changes constitutes your acceptance of the revised policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: