What We Offer

IT Services Built for Small Business

From day-to-day helpdesk to enterprise-grade cybersecurity — every service is designed for businesses with 5–150 employees who need real protection without enterprise complexity.

Service 01

Managed IT & Helpdesk

Your full IT department — at a flat monthly rate.

Stop paying for break-fix surprises. We proactively monitor, manage, and maintain your entire IT environment so your team stays productive and your systems stay online.

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What's Included

Remote & on-site helpdesk support
Patch management & software updates
Device monitoring & lifecycle management
Network infrastructure management
Vendor coordination & procurement
IT strategy & roadmap planning

Service 02

Cybersecurity & Threat Monitoring

24/7 eyes on your network. Real humans responding.

Cyber threats don't keep business hours. Our security operations team monitors your environment around the clock, detects threats before they become incidents, and responds fast when it matters.

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What's Included

Continuous network threat monitoring
Endpoint detection & response (EDR)
Incident response & remediation
Security awareness training for staff
Vulnerability scanning & patching
Dark web credential monitoring

Service 03

Cloud Management

Move to the cloud — and actually stay in control.

Whether you're migrating to Microsoft 365, Azure, or a hybrid setup, we handle the transition and ongoing management so you get the benefits of cloud without the headaches.

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What's Included

Microsoft 365 & Azure management
Cloud migration planning & execution
Identity & access management
Cloud cost optimization
SaaS application management
Hybrid environment support

Service 04

Backup & Disaster Recovery

When the worst happens, you're back online fast.

Ransomware, hardware failure, human error — any of them can take your business offline. Our backup and recovery solutions ensure your data is protected and your recovery time is measured in hours, not weeks.

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What's Included

Automated daily backups (local + cloud)
Ransomware-resilient backup architecture
Disaster recovery planning & testing
Rapid restore capabilities
Business continuity consulting
Recovery time objective (RTO) guarantees

Service 05

Compliance Assessments

HIPAA. PCI. CMMC. We've done this before.

Compliance audits don't have to be a nightmare. We've guided dozens of Nashville businesses through HIPAA, PCI DSS, and CMMC requirements — handling the documentation, gap analysis, and remediation so you pass with confidence.

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What's Included

HIPAA risk assessments & gap analysis
PCI DSS compliance management
CMMC readiness & certification prep
Policy & procedure documentation
Employee compliance training
Ongoing compliance monitoring

The RTB Difference

Every Service Comes With This

Real technician answers in under 15 minutes — 24/7

Proactive monitoring catches issues before you notice them

Enterprise-grade security tools sized for small business budgets

Remote and on-site support across greater Nashville

Flat-rate pricing — no surprise invoices, ever

Compliance expertise across HIPAA, PCI, and CMMC

Industries We Serve

Built for Nashville's Business Community

Healthcare & Medical Practices
HIPAA
Financial Services & Accounting
PCI
Government Contractors
CMMC
Professional Services
General
Retail & Hospitality
PCI
Non-Profits & Education
General

Not Sure Which Service You Need?

Book a free 30-minute consultation. We'll assess your current setup and recommend exactly what fits — no upsell, no jargon.